# https://www.text.com/llms.txt
# pobrano: 2026-08-11, UA: curl domyślny
# FRAGMENT: pierwsze 40 linii z pliku o rozmiarze 12499 bajtów (121 linii).
# Pełnej kopii nie publikujemy: to cudzy utwór, a do weryfikacji twierdzeń
# artykułu wystarczy charakter pliku, rozmiar i suma kontrolna całości.
# SHA-256 pełnej treści (bez tego nagłówka): 14cab602bc3d3aa7e707561e9718ef39b146b5e12f986aa6c774726554504099
# Text App | AI Customer Service Automation Software for Business | Text.com

> Text App is an AI customer service platform designed to help companies deliver automated support experiences. By combining AI agents, live chat, and help desk features, Text App allows businesses to streamline communication, reduce response times, and improve customer satisfaction.

Key Features of Text App:
- AI-First Customer Service - Automate support with AI agents that scale to meet demand while maintaining a human touch.
- Self-Acting AI Agents - AI experts autonomously deliver support, complete tasks, and drive sales conversions.
- Knowledge Hub - Centralized business knowledge powers AI-generated answers and resolutions.
- Customer Data Platform - Personalize replies using unified customer data from every source.
- AI Live Chat - Real-time chat support where AI handles most interactions and escalates when needed.
- Help Desk & Ticketing - Efficiently manage queries with an organized ticket system.
- Multi-Channel Support - Engage customers across multiple platforms.
- Workflows & Automations - Automate tasks and close conversions at scale with cross-app workflows.
- Campaigns & Engagement - Trigger personalized messages for sales, support, or loyalty initiatives.
- Sales & Service Optimization - AI-led support helps with lead nurturing, product onboarding, concierge care, and de-escalation.

## Overview

- [Text](https://www.text.com/): Automate customer service with Text App - an AI-first support platform packed with live chat, help desk, and AI agents. Deliver 24/7 service that scales with demand and handles support at scale.

## Products

- [Text App](https://www.text.com/app): Sign up or log in to start using the Text App web platform - automate customer service, access AI agents, and manage live chat from anywhere.
- [Desktop app](https://www.text.com/product/desktop-app/): Download Text App for macOS or Windows to manage all your customer service in one workspace. Stay focused, work faster, and let AI help when you're away.

## Features

- [AI agent](https://www.text.com/features/ai-agent/): Automate customer support and sales with AI Agent in the Text App. Deliver personalized, on-brand conversations, reduce wait times, and scale with smart, responsive automation.
- [AI live chat](https://www.text.com/features/ai-live-chat/): Text App AI live chat features help you respond instantly, personalize support, and close more deals with automation that takes care of the busywork.
- [AI help desk](https://www.text.com/features/ai-help-desk/): Text App AI help desk features help you manage tickets, collaborate faster, and resolve issues with AI that streamlines the chaos behind customer service.

## Pricing

- [Pricing](https://www.text.com/pricing/): Explore Text App's flexible pricing for every stage-from $19/month for small teams to enterprise-grade AI support. Start your 14-day free trial today.
- [Text pricing (Markdown)](https://www.text.com/pricing.md): Full pricing in plain Markdown — Essential $19, Growth $79, Enterprise custom (per user/month, annual billing), plan feature lists, AI resolution allowances and top-up packs, billing rules, and free trial details.

## Industries

- [Text - Customer service solution for capital markets](https://www.text.com/sales-crypto/): Empower traders with 24/7 AI-driven support from Text. Provide instant, reliable assistance to ensure smooth trading experiences and build trust in fast-paced markets.
- [Text - Customer service solution for iGaming](https://www.text.com/igaming-and-betting/): Boost customer happiness with Text's scalable, AI-powered solutions. Deliver fast, seamless support to enhance player experience, increase retention, and raise your support standards.